The following guest reviews have been taken directly from our Tripadvisor page or in-room comment cards. We are proud to have these recommendations and continue to strive for excellence and to provide each guest with the refined experience they deserve. Read on for some of our reviews on No.Ten Manchester Street Hotel..
Email Review stayed August 2016
A great weekend break
What an excellent stay! We planned a weekend break at 10 Manchester Street hotel Marylebone, London, essentially, because I am an enthusiastic cigar smoker. Any kindred spirits out there should seriously consider a visit.
However, the grand plan, initially, didn’t go as we had hoped. I booked a courtyard room late one evening and received a call the following morning from the manager Warren. He apologised and explained the room was not available due a refurbishment programme. He apologised and said the hotel would upgrade us at no extra cost to their ‘grand suite’. He also said he would ensure attentive treatment. Well we were pleasantly surprised at the upgrade (what a fantastic room) and the first class service we received.
There were no negatives during the visit although the restaurant menu was quite limited. That said, the food was decent enough!
On the first night we received exemplary attention from Fabio and on the second night Claudio ensured our stay was memorable. Claudio’s comment was “Warren said to look after this guy!” They certainly fulfilled their brief.
Regardless of whether you are a cigar lover or not, I would highly recommend this hotel. If you are a cigar smoker, a visit is a must. As well as a very comfortable smoking terrace, (note this does close at 21:00 because of the council) we enjoyed the ‘sampling room’. For those who don’t know, the hotel has a licence to allow cigar enthusiasts the opportunity to sample from a very extensive humidor and enjoy the experience indoors. Amazingly Manchester Street had a selection of Behike cigars which earlier that day the world famous tobacconist JJ Fox told me were unattainable.
All in all, a great weekend away and thanks to the attention of Warren and his staff, we will certainly be making a return visit.
Email review stayed July 2016
Always friendly, always excellent
This is an excellent hotel. I have stayed there alone on business or with my wife for weekends for approximately 20 nights in the last 2 years. It matters a great deal to me that when I arrive I am welcomed by the staff. The friendliness is consistent and warm. The rooms are very smart and for this part of town very good value for money. The food and drink is also excellent.